What Shipping Method Do You Use?

All packages are shipped via USPS Priority Mail for a flat rate of $5. Orders are processed and shipped typically between 7-10 days. Custom orders may require additional processing times. All orders will receive tracking as soon as it's available.

Expedited shipping is available for an additional charge. Please contact helenedorothy@gmail.com for rush orders and alternative shipping methods.

What Is Your Return Policy?

For hygienic reasons, I'm unable to accept returns on plugs (we're sorry!), but are happy to answer any questions via email before you place your order to ensure you love your purchase. 

Other items may be returned for a full refund within three (3) business days of receiving the item at the buyer's expense. Items that have visible wear may not be returned or refunded.

 

Please contact helenedorothy@gmail.com prior to returning any items.

Are you on Instagram?

Yes! Follow me at @helene.dorothy

Can You Make Custom Orders?

Sure thing! Just shoot me an email including the size of your order, along with preferred colors and sizing, and I will provide you with a quote and a timeline for your custom order. 

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